Imibuzo
Imibuzo, iphendulwe.
Konke mayelana lokufunekayo, imali lokuphepha. Awukutholi okufunayo? Bhalisa ukufisa sizakufonela.
Ukuqala
Ngingaba njani ngumshayeli we-zwDrive?
Dawuniloda i-app ye-zwDrive, ukhethe “Ngifuna ukushayela” uqede izinyathelo ezinhlanu ezimfitshane: ngawe, ilayisense yakho, imota yakho, izithombe lamaphepha, ubusuhlola uthumele. Iqembu lethu lihlola sonke isicelo. Ungabhalisa lokufisa kule sayithi sizakufonela ukuze sikuncede.
Ngidinga maphi amaphepha?
I-ID yakho, ilayisense esebenzayo (losuku ephelelwa ngalo), i-selfie, inombolo yemota lezithombe ezine zemota (phambili, emuva, kwesokhohlo, kwesokudla). Isitifiketi se-defensive driving asiphoqelelwa. Iqembu lethu lihlola lencwadi yamapholisa (ZRP clearance) ungakaqali.
Ukuvunyelwa kuthatha isikhathi esingakanani?
Kuya ngokuthi zingaki izicelo ezilindileyo lokuthi izithombe zakho zicacile yini. Nxa kukhona okumele kulungiswe sikutshela ku-app njalo ungathumela futhi ungaqalanga kutsha.
Ngingasebenza kuwaphi amadolobho?
Bona ikhasi lamaDolobho ukuthi ubone lapho esisebenza khona lamuhla — lilayishwa ngqo kuphulatifomu. Nxa ukwenye indawo, bhalisa ukufisa ukhethe “Okunye”; kusinceda ukukhetha lapho esizaya khona.
Imali
Ngingathola malini?
Kuya ngedolobho lakho, amahola ohlala ku-inthanethi, ukufuneka lamanani owavumayo — ngakho asithembisi inombolo. Isilinganisi ekhasini lokuShayela sisebenzisa amanani akhona ku-app ukunika ilinganiso. Kuthathe njengelinganiso, hatshi isithembiso.
I-zwDrive iyayithatha ikhomishini?
Hatshi. I-zwDrive kayithathi ikhomishini: ugcina i-100% yentengo yohambo ngalunye, imali yokuhambisa iphasili lemali yokukhansela ebhadalwa ngumgibeli. Abashayeli babhadala imali eyodwa elinganayo ngemva kokuzama mahhala — le yindlela i-zwDrive ethola ngayo imali. Izinhlelo ezikhona zibonakala ekhasini lokuShayela laku-app ungakabhadali.
Ukubhadala kusebenza njani?
Nxa isicelo sakho sivunyelwe, ukuzama kwakho mahhala kuyaqala. Ngemva kwalokho ubhadala intengo eyodwa elinganayo esikhathini ngasinye sohlelo (isibonelo ngeviki kumbe ngenyanga) nge-EcoCash ku-app — i-PIN ifika efonini yakho. Kuvuselelwa isikhathi ngasinye; nxa ungabhadalanga awukwazi ukuthatha uhambo olutsha uze uvuselele. Intengo kayiyi ngemali oyitholayo.
Ngubani obeka intengo?
Abagibeli babona intengo kuqala kusiya ngebanga. Abagibeli bangaletha intengo yabo njalo abashayeli bayavuma kumbe bathumele intengo yabo kanye, ngakho uthatha uhambo olukufanelayo kuphela.
Ukuphepha & uncedo
Kukhona okuphi okokuphepha?
Umshayeli wonke uyahlolwa engakavunyelwa, uhambo luyalandelelwa, abagibeli labashayeli bangaxoxa ku-app, njalo kukhona inkinobho ye-SOS yesimo esiphuthumayo. I-app iyakukhumbuza ilayisense ingakaphelelwa njalo imisa uhambo olutsha nxa ilayisense, i-inshorensi kumbe imvumo sekuphelelwe.
Kukhona umphakathi wabashayeli?
Yebo — iforamu yabashayeli ku-app ihlela abashayeli ngedolobho ukuze labelane ngamacebo, lifake njalo livotele iziphakamiso.
Kwenzakalani emininingwaneni engiyithumela kule sayithi?
Sisebenzisa ibizo lakho, inombolo yefoni, idolobho lezimpendulo zakho kuphela ukuxhumana lawe mayelana lethuba olikhethileyo. Ukuthumela ifomu akuvuli i-akhawunti njalo akukubophi kulutho.